Frequently Asked Questions

Frequently asked questions

What does Labelay sell?

Labelay focuses on custom product labels. We are not building a general print-shop catalog.

Can I order more than one design at the same time?

Yes. The ordering system is designed around Multiple designs. One bulk order. Designs can be combined when they share the same production specifications, such as material, finished size and finish.

Which materials will be available first?

The launch structure currently includes White BOPP, Clear BOPP and Paper roll labels. Additional materials can be added after the core production workflow is validated.

Can I choose a custom size?

Yes. The configurator supports custom width and height. Final production limits and any special tooling requirements will be tied to the manufacturing partner's confirmed specifications.

Do you check my artwork?

Yes. Artwork is intended to be checked for common print-readiness issues before production. This is a technical preflight check, not a full graphic-design service.

Will I receive a proof?

The production workflow is being designed to include artwork review and an approval step where required. The exact proof method will be finalized with the production partner before orders are opened.

How is the price calculated?

Price will be calculated from the selected material, dimensions, finish, quantity and number of designs. Checkout will remain disabled until the real production rate table has been loaded and tested.

How long does production take?

Turnaround depends on artwork readiness, order specifications, quantity and the manufacturing schedule. Labelay will publish specific production estimates only after they are verified with the production partner.

Do you ship within the United States?

The store is being built for the U.S. market. Final shipping methods, delivery estimates and any free-shipping thresholds will be published after the production and logistics route is confirmed.