Privacy Policy

Last updated: August 26, 2026

Labelay is a custom product label store operated by CreoDise LLC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit labelay.com, place an order, upload artwork, request a quote, or otherwise interact with us.

Information we collect

Depending on how you use the site, we may collect contact information, billing and shipping details, order and transaction information, communications, artwork and files you submit, device and browser information, IP address, usage data, and marketing preferences. Payment information is processed through payment providers and commerce infrastructure used by the store.

How we use information

We use personal information to operate the store, provide quotes, process and fulfill orders, review artwork, communicate about proofs and production, provide customer support, prevent fraud, improve our services, comply with legal obligations, and, where permitted, measure and market our products.

Shopify and service providers

Our store is powered by Shopify. Shopify and other service providers may process information needed to host the store, process payments, detect fraud, provide analytics, fulfill orders, ship packages, deliver communications, and support advertising or other business functions.

Artwork and production files

Artwork, logos, images, and other production files you submit are used to prepare, manufacture, support, and document your order. We may share the minimum necessary production information with printing, prepress, fulfillment, and shipping partners.

Cookies and similar technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies for essential functions, preferences, security, analytics, and—where enabled—advertising. See our Cookie Policy.

How we disclose information

We may disclose information to Shopify, payment processors, production and fulfillment partners, carriers, technology and analytics providers, professional advisers, authorities where legally required, or parties involved in a legitimate business transaction.

Your privacy choices

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of certain uses considered sale, sharing, or targeted advertising under applicable law. Use our Your Privacy Choices page where available, or contact us to submit a request.

Data retention

We retain information for as long as reasonably necessary for order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance. Retention periods vary by information type and applicable requirements.

Security

We use reasonable administrative, technical, and organizational measures appropriate to the information we process. No online system or transmission method can be guaranteed completely secure.

Children

Labelay is intended for business and adult consumer use and is not directed to children. We do not knowingly seek to collect personal information from children through the store.

Changes and contact

We may update this policy as our services or legal requirements change. For privacy questions or rights requests, use the Contact page.